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Kirk Herbstreit knows what it takes to win in business

By: C Spire on Sep 1, 2020 10:02:06 AM

Kirk Herbstreit is the nation’s most trusted authority in college football. He’s made a career out of recognizing what it takes to win on ESPN’s College Game Day.

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Topics: VoIP, Kirk Herbstreit, Business internet

Awful customer support? IT providers can do better.

By: Christina Southern on Aug 28, 2020 1:10:00 PM

Excellent IT customer support is critical for business success, which makes it a real problem when technology companies exaggerate their abilities. And, no, the promise of a 1-800 support line bot to return your call in 24 hours is NOT the 24/7 support. Unfortunately, it's the small to medium businesses that suffer most when IT providers fail them.

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Topics: VoIP, Fiber internet for businesss, Customer Support

Video: Discover the Difference with C Spire VoIP

By: C Spire on Jun 16, 2020 3:50:00 PM

Voice over IP has a bad reputation with many organizations.

Some of the complaints include poor voice quality, lots of downtime, and clunky features. The problem with these complaints is that, in the right provider’s hands, they are completely untrue.

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Topics: VoIP

VoIP providers are failing clients. Here’s how.

By: Christina Southern on Jun 10, 2020 3:23:00 PM

A few years ago, an internet-based phone system sounded like the right solution for companies wanting feature-rich telecommunications. But as many soon discovered, VoIP can be a letdown. To be more precise, VoIP providers who don’t deliver on their promises are a letdown. We talked with Risher Robertson, an IT expert with over 10 years of experience, to better understand the problems businesses with bad VoIP providers face.

Here’s what he had to say:   

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Topics: VoIP

C Spire Business is a privately-held telecommunications and technology company driven to deliver the best experiences in wireless, fiber internet, and business IT solutions such as internet, VoIP, cloud and managed services. Read more news releases and announcements at cspire.com/news. For more information, visit cspire.com or find us on Facebook, Twitter or Instagram.

The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter.

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