Meet Senior Manager Marcheta Walker

By: C Spire on Jan 22, 2020 1:28:00 PM

When C Spire holds its C3 Coding Challenge for Mississippi high school students this spring, expect Marcheta Walker to be there mentoring student teams. It’s a project she passionately supports.

“There’s a huge need in Mississippi to introduce kids to computer science and show them where the tech industry is going. I like sharing my love of coding with the students,” she said. “Plus, the C3 winners get college scholarship money, and that’s important.”

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The Senior Manager of Billing Applications and Operations joined C Spire in 2007. She oversees three teams: The billing applications team that manage the billing platform and ensure new wireless customers are configured properly on the network so their phones will work; the billing operations team that makes sure customers are being charged properly; and the bill rendering team that is responsible for ensuring the printing and mailing of invoices and letters are completed within a timely manner.

“C Spire is a family, and we all are here for a common vision: to be and be known as the best in our industry. In order to do that, we must put the customer at the center of everything we do. Being a part of the IT department, I am fortunate to be able to apply new technology and frameworks to keep up with the industry and invest in our future – and our customers’.”

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Topics: employee, #WeAreCspire

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