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Blog

VoIP Providers are Failing Clients. Here’s How.

By: Christina Southern on Jul 18, 2019 2:15:13 PM

Internet-based phone service sounded like the perfect solution for companies wanting feature-rich telecommunications a few years ago. But as many soon discover, VoIP can be a letdown. To be more precise, VoIP providers who don’t deliver on their promises are a letdown. I talked with Risher Robertson, an IT industry expert with 10 years of experience, to better understand the problems businesses with bad VoIP providers face. Here’s what he had to say:   

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Topics: voip, Customer Experience

Stay in the Loop with the Rural Broadband Consortium’s New Webpage

By: Christina Southern on Jul 17, 2019 2:53:54 PM

The C Spire Rural Broadband Consortium webpage is here! Now you can more easily follow the group’s research and testing efforts. The consortium is a partnership between C Spire, Microsoft, Siklu, Airspan and Nokia, researching how high-speed internet can affordably be brought to rural America.

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Topics: TekLinks + C Spire, Really Rural Consortium, TechMVMT, IT Risks

VoIP 101: Understanding the Basics

By: Gregory Sandifer on Jul 15, 2019 11:28:00 AM

Voice-over-Internet Protocol (VoIP) is a communication technology that allows voice calls to be digitized and transmitted over Internet Protocol (IP) networks, such as internet, rather than through regular telephone circuits.

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Topics: voip, communication

CEO Shares Passion for Bringing Computer Science Education to Mississippi Students

By: Christina Southern on Jul 12, 2019 3:33:42 PM

CEO Hu Meena poignantly shared in a Northside Sun editorial the vision C Spire holds for Mississippi building a skilled computer science workforce that will lead the way in the digital economy. C Spire is actively working with Mississippi school leaders on this TechMVMT initiative, so keep an eye on our blog for updates in the coming months.

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Topics: C Spire News, TechMVMT

Debunking Myths Surrounding VoIP Capability

By: C Spire Staff on Jul 10, 2019 11:29:00 AM

The clear majority of businesses have used traditional phone systems in the past. Because of those experiences, there are often inaccurate assumptions made about Hosted VoIP’s communication capabilities. Here are a couple of misconceptions that you should know:

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Topics: Industry News, voip, Hurricane

We Are C Spire: Solutions Engineer Charley King

By: Christina Southern on Jul 9, 2019 10:48:41 AM

If five months seems like a surprising amount of time for a technology company to develop a customized IT solution for a prospective client, well, you’re right. Five months is uncommon. And the Solution Engineer who prepared it is no typical engineer.

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Topics: employee, C Spire News, #WeAreCspire


CONSIDER IT MANAGED. C Spire Business is the nation’s first full-stack managed solutions provider, capable of offering advanced connectivity, cloud, software, hardware, communications, professional services, cybersecurity, business continuity, and technology support in a single, seamless IT solution portfolio. The result is smarter. Faster. More secure. From desktop to data center, we meet you wherever you are and take on your biggest technology challenges.