October Client Care Champs: Drew Majerik and Shannon Entrekin

By: Christina Southern on Nov 4, 2015 12:32:27 PM
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TekLinks' clients regularly give our support engineers feedback on how well they are serving them through customer satisfaction surveys. And, each month, we tally those survey scores to determine which engineer has the highest scores in our Health Service Group (HSG) support team, and the Managed & Cloud Services (M&CS) team.

DrewFor October,  HSG Engineer Drew Majerik wins with a high score of 98.46 on his customer satisfaction surveys. He was presented by management with the Crown of Excellence, the Scepter of Victory, a $25 Amazon gift card, and a half-day off work for all of his excellent service to our clients. Congrats, Drew!




ShannonWe also owe a shout out to M&CS Engineer Shannon Entrekin for her dedication to our clients. She scored a 96.53 on her customer satisfaction surveys. We bestowed upon her the Crown of Intelligence, the Scepter of Positivity, a $25 Amazon gift card and a free afternoon off to admire the trophy. Thank you, Shannon, for your dedication!


Topics: Industry News, C Spire News

CONSIDER IT MANAGED. C Spire Business is the nation’s first full-stack managed solutions provider, capable of offering advanced connectivity, cloud, software, hardware, communications, professional services, cybersecurity, business continuity, and technology support in a single, seamless IT solution portfolio. The result is smarter. Faster. More secure. From desktop to data center, we meet you wherever you are and take on your biggest technology challenges.