Christina Southern

Christina Southern is a content strategist for C Spire. Contact her at

Recent Posts

Troubleshooting your business internet connection? Smart, local customer support will fix it faster.

By: Christina Southern on May 4, 2022 1:25:15 PM

When your internet is down, every minute counts. Without connectivity, your business-critical processes in the cloud are on hold and your employees less productive. Troubleshooting the cause of a lost or slow connection can be tricky, though. Is the internet really down or is there an issue with a firewall or a switch? Maybe a wireless access point or an ethernet cable has gone bad. 

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Topics: Fiber internet for businesss

3 reasons bad internet is bad for business

By: Christina Southern on Apr 20, 2022 9:53:04 AM

The internet is arguably an organization’s most important communication tool. Consider all the ways you rely on it each day. From checking emails and attending video calls to accessing the VPN and uploading/downloading files – the internet is the backbone of business processes.

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Topics: Fiber internet for businesss, C Spire AuthorITy

When will you know it's time to switch to fiber internet? Don't ignore these signs.

By: Christina Southern on Apr 18, 2022 11:10:00 AM

Knowing when it’s time to move from traditional internet to fiber isn’t always straightforward. Slow, lagging internet can feel normal when cable speeds are all you’ve known.

The fiber switch

Sure, cable was fine for your business in the early days. You mostly used it for email, web browsing and a few office apps. But not now.

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Topics: What is fiber internet?, Fiber internet for businesss, Kirk Herbstreit

Ignoring your firewall? 3 reasons you’re not alone.

By: Christina Southern on Apr 13, 2022 11:24:20 AM

Firewalls are an essential first line of defense in an organization’s network security strategy. But if that’s true, why do so many companies ignore them? To better understand, we talked with C Spire Authority engineer Zach Smith, who specializes in all things firewall. 

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Topics: cybersecurity, C Spire AuthorITy, firewall

Yes, even VoIP phone systems and apps need to be HIPAA compliant.

By: Christina Southern on Apr 11, 2022 8:11:00 AM

VoIP phone systems and apps are game-changers for the healthcare industry’s communication landscape, allowing for quicker, more reliable communication. Unfortunately, they also bring a multitude of HIPAA concerns that can be confusing for healthcare professionals to navigate.

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Topics: VoIP, HIPAA

C Spire's secret weapon on the technical support team? Customer Success Managers.

By: Christina Southern on Apr 5, 2022 1:26:00 PM

The business IT industry struggles to provide quick and consistent customer support, but not at C Spire Business. Our technical support team touts a 98 percent customer satisfaction rate. How do we do it? This team is the best of the best, and, most importantly, we have a secret weapon: Customer Success Managers.

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Topics: Customer Support

C Spire Business is a privately-held telecommunications and technology company driven to deliver the best experiences in wireless, fiber internet, and business IT solutions such as internet, VoIP, cloud and managed services. Read more news releases and announcements at For more information, visit or find us on Facebook, Twitter or Instagram.

The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter.

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