TekLinks, Inc., today announced it received the 2013 EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program.
The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedback regarding the quality of the partner’s service engagements.
“Our primary goal is to help ensure the success of our clients, so we're thrilled that EMC is recognizing our efforts in customer service,” says Don Monistere, Executive VP of Managed & Cloud Services. “Being a Services Partner for the past six years has enabled us to expand our service-offerings portfolio, deepen our technical proficiencies, and strengthen our relationships with our customers. We are very excited about what our EMC partnership will help us accomplish in 2014.”
“We’re delighted to see an increasing number of Service Partners from around the world continue to drive and deliver outstanding levels of customer service to their customers, ” said Rich Steeves, Director, EMC Global Services Partner Programs. “As an EMC Partner Services Quality Award winner, TekLinks demonstrates leadership in service delivery quality and customer satisfaction.”
EMC Services Partners are a trained and authorized by EMC to sell and deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer’s information technology infrastructure.
Read the full press release in PDF form here.