What will the cities of the future look like? You don’t have to wait to find out — digital transformation, along with rapidly developing technologies like AI, are already creating the connected cities we’ve long envisioned.
More than half of the global population lives in cities, a phenomenon that began with the industrial revolution and is still picking up steam as our lives become increasingly online. Connected cities are designed to meet those evolving needs in new and sustainable ways.
And you don’t have to look to the largest cities to discover the possibilities such sweeping changes can uncover. As municipalities invest in network infrastructure and end-to-end IT solutions, they are able to modernize how they serve their constituents.
Here are just a few ways digital transformation is impacting cities, towns and citizens.
Smart city initiatives
Holistic smart-city projects integrate technologies such as IoT sensors, data analytics and cloud computing to optimize urban infrastructure and services. Examples include intelligent transportation systems, energy-efficient lighting, waste management systems and smart grids, all aimed at improving the quality of life for residents through efficiency.
E-government services
With more than half of all bills now paid online, municipal governments of all sizes are getting onboard with e-government services, digitizing administrative processes and allowing citizens to access government services online. This includes services such as online tax filing, permit applications, voting registration and utility bill payments, making government services more efficient, transparent and accessible for everyone.
See how digital transformation is improving life in Helena, Alabama
Community WiFi networks
A hallmark of a connected city is the availability of WiFi for mobile devices. Community WiFi networks provide free or low-cost internet access to residents in public spaces such as parks, libraries and community centers. These networks bridge the digital divide by ensuring that individuals without reliable internet access at home can still connect to essential online services and resources.
Community engagement apps
Communities are strongest when communication is open and accessible. Community engagement apps can facilitate communication and collaboration between residents, local government agencies and community organizations. Residents can report issues, participate in discussions and stay informed about local events and initiatives, fostering a sense of community and civic engagement.
