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Blog

Christina Southern

Christina Southern is a content strategist for C Spire. Contact her at csouthern@cspire.com

Recent Posts

When should a business switch to fiber internet?

By: Christina Southern on Oct 27, 2020 3:10:37 PM

Knowing when it’s time to move from cable to fiber internet isn’t always straightforward. Slow, lagging internet can feel normal when cable speeds are all you’ve known.

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Topics: What is fiber internet?, Fiber internet for businesss, Kirk Herbstreit

Download the guide: 3 problems fiber internet solves for cloud-based companies

By: Christina Southern on Oct 14, 2020 10:15:00 AM

The majority of today’s businesses are working in the cloud.

Studies show that you and your fellow business leaders are using cloud technology for large file storage, data hosting, disaster recovery, communication apps, telephony services and much more. That means you need immediate and consistent internet access to the cloud. Period.

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Topics: Fiber internet for businesss

Stop expecting cable internet to perform like fiber

By: Christina Southern on Oct 2, 2020 9:17:00 AM

Traditional internet is failing your business. But, to be fair, it’s not cable internet’s fault. You’re simply asking too much of it. It’s not up to the task of performing like fiber internet.

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Topics: Fiber internet for businesss

Looking for an IT provider? A self-service portal is a must.

By: Christina Southern on Sep 29, 2020 5:37:06 AM

No one wants to make a call for help when they can quickly get results with a self-service portal.  

In the IT world, a self-service account management portal allows you to quickly add services or products, make bill payments, submit support tickets and check your billing history. All without leaving your desk.  

If you’re in the market for an IT provider, put a self-service portal on your list of criteria.

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Topics: VoIP, My C Spire Business portal, Self-service portal

What is fiber internet for business, and is it really better?

By: Christina Southern on Sep 16, 2020 9:13:00 AM

Long, thin strands of pure glass about the size of a human hair are the foundation of the world’s fastest internet, capable of connection speeds and bandwidth that is 300 times faster than traditional internet. When bundled together, these strands create a cable that allows information to travel through them in a beam of light over long distances.

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Topics: Fiber internet for businesss, Business internet

Awful customer support shouldn’t be the norm. Here are 3 fair expectations of IT providers.

By: Christina Southern on Aug 28, 2020 1:10:00 PM

Excellent customer support from vendors is a critical need for businesses. So, it’s a real problem when industry leaders exaggerate their abilities to provide strong technical support. Sorry, but calling a 1-800 number only to be told someone will respond within 24 hours is not the 24/7 support many companies tout. Unfortunately, it's the small and medium businesses that suffer most with these claims by large providers.

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Topics: Customer Support

C Spire Business is a privately-held telecommunications and technology company driven to deliver the best experiences in wireless, fiber internet, and business IT solutions such as internet, VoIP, cloud and managed services. Read more news releases and announcements at cspire.com/news. For more information, visit cspire.com or find us on Facebook, Twitter or Instagram.

The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter.

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