Victoria Wilcher is an extroverted accountant, wearing a giant smile everywhere she goes.

She smiles so much that people like to tease her about it. “Once I was being interviewed for a video on why I enjoy working at C Spire, and the videographer joked, ‘Victoria, you know you can’t laugh and smile throughout this whole video, right?’ That made me laugh even more,” she says. “It was all in fun.”

VoIP is a game-changer for the healthcare industry’s communication landscape, allowing for quicker, more reliable communication. It also brings with it a multitude of HIPAA concerns that can be confusing to navigate. We turned to IT risk and compliance expert Robbie Morris to explain why a VoIP solution is subject to HIPAA compliance and what measures should be taken to protect your patient data.

Internet-based phone service sounded like the perfect solution for companies wanting feature-rich telecommunications a few years ago. But as many soon discover, VoIP can be a letdown. To be more precise, VoIP providers who don’t deliver on their promises are a letdown. I talked with Risher Robertson, an IT industry expert with 10 years of experience, to better understand the problems businesses with bad VoIP providers face. Here’s what he had to say:   

The C Spire Rural Broadband Consortium webpage is here! Now you can more easily follow the group’s research and testing efforts. The consortium is a partnership between C Spire, Microsoft, Siklu, Airspan and Nokia, researching how high-speed internet can affordably be brought to rural America.

If five months seems like a surprising amount of time for a technology company to develop a customized IT solution for a prospective client, well, you’re right. Five months is uncommon. And the Solution Engineer who prepared it is no typical engineer.

C Spire Business doesn’t just provide managed IT services to companies. Our customer inspired approach means that no matter where an organization is on its IT journey, we partner with them to empower growth and business success. Here are a couple of stories of how we did just that: