Blog

Blog

Christina Southern

Christina writes about business technology and telecommunications for C Spire. She has 15 years of experience in newspaper journalism and communications. Contact her at csouthern@cspire.com

Recent Posts

Don’t know C Spire Business? It’s OK, you will.

By: Christina Southern on Aug 3, 2020 5:45:00 PM

In Tennessee and Alabama, C Spire Business isn't a name you see on every corner. Not like it is in Mississippi, where we provide internet access to hundreds of rural communities, IT solutions to companies large and small, and bring free technology education to thousands of students.

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Topics: Customer Support

Ruin a cybercriminal's day: Tips for spotting Microsoft credential phishing attacks

By: Christina Southern on Jul 30, 2020 4:13:34 PM

Cybercriminals are the worst. And we don't want them to win. Ever.

So when C Spire CISO Conrad Bell alerted our team of an nationwide uptick in phishing attempts that harvests Microsoft credentials, we knew we had to let you know.
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Topics: cybersecurity, Working Remotely

Softphone apps elevate VoIP phone systems with on-the-go technology

By: Christina Southern on Jul 20, 2020 1:50:50 PM

 

Want the power of VoIP while on the go? Softphones are apps that allow you to take your VoIP phone system anywhere you want, no matter the situation – from working at home during a pandemic to touring colleges with your teen or traveling for business.

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Topics: VoIP, Softphone

Customer Success Managers bridge gaps and resolve issues

By: Christina Southern on Jul 14, 2020 1:42:17 PM

The business internet industry struggles with strong customer support. Learn why here. But C Spire Business' technical support team touts a 98 percent customer satisfaction rate. How do we do it? Well, our technical support team is the best of the best. But we also have a trump card - our Customer Success Managers.

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Topics: Customer Support

What is fiber internet for business, and is it really better?

By: Christina Southern on Jul 10, 2020 12:13:00 PM

Long, thin strands of pure glass about the size of a human hair are the foundation of the world’s fastest internet, capable of connection speeds and bandwidth that is 300 times faster than regular cable. When bundled together, these strands create a cable that allows information to travel through them in a beam of light over long distances.

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Topics: Fiber internet for businesss

Fiber internet's hidden business value

By: Christina Southern on Jul 9, 2020 12:41:00 PM

Businesses have a growing appetite for internet bandwidth. Multiple devices, software apps, emails, cloud access and much more are constantly fighting for your internet bandwidth. When that competition becomes too much for traditional cable or DSL internet, it slows down, not only causing frustrations for your employees but dramatically slowing their productivity.

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Topics: Fiber internet for businesss


Insight. Experience. Your IT partner. C Spire Business is a managed solutions provider that brings together a team of specialized IT experts to deliver a wide range of technology services for your business. We collaborate with your team to provide new ideas and technologies that keep you prepared for the future. From cloud services to VoIP, our engineers work with you to offer customer inspired IT solutions focused on your needs.

The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter.

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