What Makes a VoIP Phone System HIPAA Compliant?

By: Christina Southern on Jul 23, 2019 12:14:04 PM

VoIP is a game-changer for the healthcare industry’s communication landscape, allowing for quicker, more reliable communication. It also brings with it a multitude of HIPAA concerns that can be confusing to navigate. We turned to IT risk and compliance expert Robbie Morris to explain why a VoIP solution is subject to HIPAA compliance and what measures should be taken to protect your patient data.

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Topics: voip, hosted voice, business phones

VoIP Providers are Failing Clients. Here’s How.

By: Christina Southern on Jul 18, 2019 2:15:13 PM

Internet-based phone service sounded like the perfect solution for companies wanting feature-rich telecommunications a few years ago. But as many soon discover, VoIP can be a letdown. To be more precise, VoIP providers who don’t deliver on their promises are a letdown. I talked with Risher Robertson, an IT industry expert with 10 years of experience, to better understand the problems businesses with bad VoIP providers face. Here’s what he had to say:   

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Topics: voip, Customer Experience

Stay in the Loop with the Rural Broadband Consortium’s New Webpage

By: Christina Southern on Jul 17, 2019 2:53:54 PM

The C Spire Rural Broadband Consortium webpage is here! Now you can more easily follow the group’s research and testing efforts. The consortium is a partnership between C Spire, Microsoft, Siklu, Airspan and Nokia, researching how high-speed internet can affordably be brought to rural America.

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Topics: TekLinks + C Spire, Really Rural Consortium, TechMVMT, IT Risks

VoIP 101: Understanding the Basics

By: Gregory Sandifer on Jul 15, 2019 11:28:00 AM

Voice-over-Internet Protocol (VoIP) is a communication technology that allows voice calls to be digitized and transmitted over Internet Protocol (IP) networks, such as internet, rather than through regular telephone circuits.

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Topics: voip, communication

CEO Shares Passion for Bringing Computer Science Education to Mississippi Students

By: Dave Miller on Jul 12, 2019 3:33:42 PM

CEO Hu Meena poignantly shared in a Northside Sun editorial the vision C Spire holds for Mississippi building a skilled computer science workforce that will lead the way in the digital economy. C Spire is actively working with the community and Mississippi school leaders on this TechMVMT initiative.

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Topics: C Spire News, TechMVMT

We Are C Spire: Solutions Engineer Charley King

By: Christina Southern on Jul 9, 2019 10:48:41 AM

If five months seems like a surprising amount of time for a technology company to develop a customized IT solution for a prospective client, well, you’re right. Five months is uncommon. And the Solution Engineer who prepared it is no typical engineer.

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Topics: employee, C Spire News, #WeAreCspire

Insight. Experience. Your complete IT partner. C Spire Business is a managed solutions provider that brings together a wide range of specialized IT experts to deliver comprehensive technology services for your business. We collaborate with your team to provide new ideas and technologies that keep you prepared for the future. From cloud services to VoIP, our experts work as an extension of your business, providing customer inspired IT solutions focused on your needs.

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