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Disruptions are inevitable. 3 reasons backups aren’t enough.

By: Doug Mays on Nov 24, 2020 11:41:34 AM

Eventually, a disruption in business happens to everyone. There will be a breach, or someone will get phished. Credentials will get leaked. An extended loss of power or a natural disaster like a fire, flood, hurricane or tornado will happen. Someone will mis-click. Data will accidentally get deleted.

But that’s why you do regular data backups, right? Unfortunately, scheduled backups are not enough to keep your business running smoothly in the face of a disruption.

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Topics: disaster recovery

Faster and easier account management is here with the My C Spire Business customer portal

By: C Spire on Nov 23, 2020 5:04:00 PM

There’s a new portal at C Spire Business, and it’s changing the way you do business with us.

The My C Spire Business account management portal lets you quickly add products and services, make bill payments, submit support tickets and check your billing history. All without leaving your desk.

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Topics: My C Spire Business portal

3 reasons fiber internet delivers 99.999% uptime

By: Christina Southern on Nov 10, 2020 10:00:00 AM

When you feel the need for speed, fiber internet delivers. It can reach speeds up to 300 times faster than traditional internet. And when you need unwavering reliability? Fiber internet delivers again with 99.999% uptime. It's simply the best option on the market for organizations needing powerful, reliable connectivity. 

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Topics: Fiber internet for businesss, Business internet

Is your IT provider on your team? Use these 3 tips to find out.

By: C Spire on Nov 6, 2020 12:48:32 PM

IT support is IT support, right? Um, no. It’s not all the same. An IT company with a strong support strategy doesn’t just plow through service ticket after service ticket. It helps customers meet their business goals.

What does that look like? For starters, it’s 24/7 support. It’s also a regionally based group of trained IT professionals assigned to your business who don’t just respond to service calls, but personally know your company.

Here are 3 tips for making sure your IT provider is on your team:

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Topics: VoIP, Cloud, Fiber internet for businesss, Customer Support, Kirk Herbstreit

C Spire Business wins Cisco Commercial Scale Partner of the Year

By: C Spire on Nov 2, 2020 9:25:39 AM

The C Spire Business team works hard, and we're excited to announce that we've earned another award from global tech giant Cisco to prove it.

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Topics: awards, Cisco

FBI, HHS warn of imminent ransomware threat against hospitals, healthcare providers

By: C Spire on Oct 30, 2020 5:11:49 PM

The U.S. government is warning hospitals and healthcare providers to take precautions to protect their networks from imminent ransomware threats. The joint cybersecurity advisory focuses on a recent increase of the utilization of Ryuk ransomware. 

According to the advisory from the FBI, CISA and HHS, Ryuk ransomware first appeared in August 2018. However, the past 30 days have seen multiple healthcare systems report Ryuk attacks and infections, resulting in millions of dollars in ransom demands.
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Topics: ransomware, cybersecurity

C Spire Business is a privately-held telecommunications and technology company driven to deliver the best experiences in wireless, fiber internet, and business IT solutions such as internet, VoIP, cloud and managed services. Read more news releases and announcements at cspire.com/news. For more information, visit cspire.com or find us on Facebook, Twitter or Instagram.

The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter.

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