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Blog

Video: Discover the Difference with C Spire VoIP

By: C Spire Staff on Sep 26, 2019 3:50:00 PM

Voice over IP has a bad reputation with many organizations.

Some of the complaints include poor voice quality, lots of downtime, and clunky features. The problem with these complaints is that, in the right provider’s hands, they are completely untrue.

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Topics: voip, hosted voice, business phones

Debunking Myths Surrounding VoIP Capability

By: C Spire Staff on Jul 24, 2019 8:07:00 AM

The clear majority of businesses have used traditional phone systems in the past. Because of those experiences, there are often inaccurate assumptions made about Hosted VoIP’s communication capabilities. Here are a couple of misconceptions that you should know:

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Topics: voip, hosted voice, business phones

What Makes a VoIP Phone System HIPAA Compliant?

By: Christina Southern on Jul 23, 2019 12:14:04 PM

VoIP is a game-changer for the healthcare industry’s communication landscape, allowing for quicker, more reliable communication. It also brings with it a multitude of HIPAA concerns that can be confusing to navigate. We turned to IT risk and compliance expert Robbie Morris to explain why a VoIP solution is subject to HIPAA compliance and what measures should be taken to protect your patient data.

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Topics: voip, hosted voice, business phones

VoIP Providers are Failing Clients. Here’s How.

By: Christina Southern on Jul 18, 2019 2:15:13 PM

Internet-based phone service sounded like the perfect solution for companies wanting feature-rich telecommunications a few years ago. But as many soon discover, VoIP can be a letdown. To be more precise, VoIP providers who don’t deliver on their promises are a letdown. I talked with Risher Robertson, an IT industry expert with 10 years of experience, to better understand the problems businesses with bad VoIP providers face. Here’s what he had to say:   

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Topics: voip, Customer Experience

VoIP 101: Understanding the Basics

By: Gregory Sandifer on Jul 15, 2019 11:28:00 AM

Voice-over-Internet Protocol (VoIP) is a communication technology that allows voice calls to be digitized and transmitted over Internet Protocol (IP) networks, such as internet, rather than through regular telephone circuits.

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Topics: voip, communication


Insight. Experience. Your IT partner. C Spire Business is a managed solutions provider that brings together a team of specialized IT experts to deliver a wide range of technology services for your business. We collaborate with your team to provide new ideas and technologies that keep you prepared for the future. From cloud services to VoIP, our engineers work with you to offer customer inspired IT solutions focused on your needs.

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