Is your IT provider on your team? Use these 3 tips to find out.

By: C Spire on Nov 6, 2020 12:48:32 PM

IT support is IT support, right? Um, no. It’s not all the same. An IT company with a strong support strategy doesn’t just plow through service ticket after service ticket. It helps customers meet their business goals.

What does that look like? For starters, it’s 24/7 support. It’s also a regionally based group of trained IT professionals assigned to your business who don’t just respond to service calls, but personally know your company.

Here are 3 tips for making sure your IT provider is on your team:

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Topics: VoIP, Cloud, Fiber internet for businesss, Customer Support, Kirk Herbstreit

Looking for an IT provider? A self-service portal is a must.

By: Christina Southern on Sep 29, 2020 5:37:06 AM

No one wants to make a call for help when they can quickly get results with a self-service portal.  

In the IT world, a self-service account management portal allows you to quickly add services or products, make bill payments, submit support tickets and check your billing history. All without leaving your desk.  

If you’re in the market for an IT provider, put a self-service portal on your list of criteria.

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Topics: VoIP, My C Spire Business portal, Self-service portal

Want to win in business? Get smart about your relationships.

By: C Spire on Sep 21, 2020 2:03:00 PM

Great business partners are committed, passionate and smart team players. They challenge you to think beyond the norm and inspire you to reach new goals. Unfortunately, the wrong partnerships can become tedious, leading you down paths that cause confusion and missteps. The bottom line: Your relationships can mean the difference between business success and failure.

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Topics: VoIP, Cloud, cybersecurity, Kirk Herbstreit, Business internet

Kirk Herbstreit knows what it takes to win in business

By: C Spire on Sep 1, 2020 10:02:06 AM

Kirk Herbstreit is the nation’s most trusted authority in college football. He’s made a career out of recognizing what it takes to win on ESPN’s College Game Day.

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Topics: VoIP, Kirk Herbstreit, Business internet

VoIP 101: Understanding the Basics

By: C Spire on Aug 25, 2020 11:28:00 AM

VoIP is a robust communication tool that gets a bad rap. Why? Primarily because VoIP providers fail to teach businesses how to use it correctly. So let's start with the basics and work our way through a few VoIP myths as well as the realistic expectations you should have of your VoIP provider. (FYI, your expectations are probably too low.)

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Topics: VoIP

Softphone apps elevate VoIP phone systems with on-the-go technology

By: Christina Southern on Aug 12, 2020 10:00:00 AM


Want the power of VoIP while on the go? Softphones are apps that allow you to take your VoIP phone system anywhere you want, no matter the situation – from working at home during a pandemic to touring colleges with your teen or traveling for business.

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Topics: VoIP, Softphone

C Spire Business is a privately-held telecommunications and technology company driven to deliver the best experiences in wireless, fiber internet, and business IT solutions such as internet, VoIP, cloud and managed services. Read more news releases and announcements at For more information, visit or find us on Facebook, Twitter or Instagram.

The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter.

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