Want the power of VoIP while on the go? Unified communications, also commonly called softphones, are apps that allow you to take your VoIP phone system anywhere you want, no matter the situation – from working at home during a pandemic to touring colleges with your teen or traveling for business.

Sure, VoIP has been around for years. But, unfortunately, it is still widely misunderstood. Many business leaders are either confused, intimidated or misinformed about hosted VoIP's capabilities. Let's take a few minutes to debunk three popular myths that might be preventing you from making the switch to VoIP.

VoIP gets a bad rap. Why? Primarily because VoIP providers fail to teach businesses how to use it correctly. So let's set the record straight. We'll start with the basics and work our way through a few VoIP myths as well as realistic expectations of VoIP providers. (Note: You probably aren't expecting enough.)