Yes, even VoIP phone systems and apps need to be HIPAA compliant.

By: Christina Southern on Apr 11, 2022 8:11:00 AM

VoIP phone systems and apps are game-changers for the healthcare industry’s communication landscape, allowing for quicker, more reliable communication. Unfortunately, they also bring a multitude of HIPAA concerns that can be confusing for healthcare professionals to navigate.

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Topics: VoIP, HIPAA

What is a softphone? Elevate your VoIP phone system with on-the-go technology.

By: C Spire on Nov 15, 2021 10:00:00 AM

Want the power of VoIP while on the go? Unified communications, also commonly called softphones, are apps that allow you to take your VoIP phone system anywhere you want, no matter the situation – from working at home during a pandemic to touring colleges with your teen or traveling for business.

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Topics: VoIP, Softphone, C Spire VoIP, Unified Communications

Debunking VoIP myths: Yes, your phone system will work if the internet goes down.

By: C Spire on Oct 29, 2021 8:07:00 AM

Sure, VoIP has been around for years. But, unfortunately, it is still widely misunderstood. Many business leaders are either confused, intimidated or misinformed about hosted VoIP's capabilities. Let's take a few minutes to debunk three popular myths that might be preventing you from making the switch to VoIP.

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Topics: VoIP, C Spire VoIP

What is VoIP, and why do businesses need it?

By: C Spire on Oct 22, 2021 11:28:00 AM

VoIP gets a bad rap. Why? Primarily because VoIP providers fail to teach businesses how to use it correctly. So let's set the record straight. We'll start with the basics and work our way through a few VoIP myths as well as realistic expectations of VoIP providers. (Note: You probably aren't expecting enough.)

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Topics: VoIP, C Spire VoIP

Looking for an IT provider? A self-service portal is a must.

By: Christina Southern on Sep 29, 2020 5:37:06 AM

No one wants to make a call for help when they can quickly get results with a self-service portal. In the IT world, a do-it-yourself account management portal allows you to quickly add services or products, make bill payments, submit and track support tickets and check your billing history. All without leaving your desk.  

If you’re in the market for an IT provider, a self-service portal should be at the top of you must-haves list.

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Topics: VoIP, My C Spire Business portal, Self-service portal

Want to win in business? Get smart about your relationships.

By: C Spire on Sep 21, 2020 2:03:00 PM

Great business partners are committed, passionate and smart team players. They challenge you to think beyond the norm and inspire you to reach new goals. Unfortunately, the wrong partnerships can become tedious, leading you down paths that cause confusion and missteps. The bottom line: Your relationships can mean the difference between business success and failure.

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Topics: VoIP, Cloud, cybersecurity, Kirk Herbstreit, Business internet

C Spire Business is a privately-held telecommunications and technology company driven to deliver the best experiences in wireless, fiber internet, and business IT solutions such as internet, VoIP, cloud and managed services. Read more news releases and announcements at For more information, visit or find us on Facebook, Twitter or Instagram.

The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter.

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