Long, thin strands of pure glass about the size of a human hair are the foundation of the world’s fastest internet, capable of connection speeds of 10 times faster than regular cable. When bundled together, these strands create a cable that allows information to travel through them in a beam of light over long distances.

You’re stuck. Your internet provider isn’t delivering on its promise of a fast, reliable connection, and that seems to be the norm with most of the internet providers in your area. The thought of switching to a new provider is exhausting. It’s never smooth, and it's never stress-free.

If this scenario sounds familiar to you, you’re not alone. We hear it all the time when people switch to C Spire Fiber. But you don’t have to be stuck with poor service, lagging internet and no hope for improvement.

[What is fiber internet? Learn here]

For Mary Mills, Bruce Smith and tens of thousands of other customers, C Spire’s customer-inspired approach to home internet made all the difference. Mary and her family were plagued with outages and slow internet. Bruce wanted to make a switch, but he put it off because he expected a terrible experience.

They both took a leap of faith with C Spire. Here are their stories.

As the past year has proven, access to high-speed broadband internet enriches your life and allows you to stay connected to a distanced world. It keeps you working and your kids learning. But high-speed fiber internet is even more valuable than you may know.

Upgrading your connection to the world shouldn't disrupt everything in yours. But still, many internet users would rather stay with their current providers than change. In fact, 43 percent of them avoid switching for the hassle alone.

That means nearly half of internet users could be missing out on broadband innovations like fiber internet, which has the bandwidth and speed to power dozens of connected devices and transform households. And it shouldn’t be that way.

Ah, the holidays. A time to slow down and reflect. To catch up with family over a table loaded with roast beast and who-hash. To relish bankrupting your uncle in Monopoly because one Christmas he gave your sisters 20 bucks each and nothing to you. (But let’s not get petty.)

Well, the 2020 edition is even better. Now we get to experience it all on the soft glow of a video screen instead of face to face. Yes, folks, the socially distanced holidays are here.

Speed has been an obsession of internet users as far back as the dial-up days of the internet stone age, when 56k modems still roamed the earth. And the quest for ever-faster internet speeds rages on in the fiber era.