Excellent IT customer support is critical for business success, which makes it a real problem when technology companies exaggerate their abilities. And, no, the promise of a 1-800 support line bot to return your call in 24 hours is NOT the 24/7 support. Unfortunately, it's the small to medium businesses that suffer most when IT providers fail them.
Awful customer support? IT providers can do better.
Topics: Fiber internet for business, Customer Support, Voice & collaboration
Sure. Not everyone working with customers needs a softphone app. Maybe you like being tied down to your desk phone every day, all day. Or maybe when you call a client from your personal cell phone, you don’t mind exposing your number.
Maybe. But if you do want more freedom and privacy, a softphone app is for you.
Topics: Voice & collaboration
C Spire Business. Globally recognized for regional IT leadership.
Success in the IT space takes expertise and influence. Thought leadership and substantial company growth. Qualities that unbiased IT news sources use to create industry rankings, showing leadership among the world’s top IT providers.
Topics: awards
In Tennessee and Alabama, C Spire Business isn't a name you see on every corner. Not like it is in Mississippi, where we provide internet access to hundreds of rural communities, IT solutions to companies large and small, and bring free technology education to thousands of students.
Topics: Customer Support
C Spire Business climbs 25 spots on Solution Provider 500 list
We're excited to announce that for the eighth consecutive year, C Spire Business has been named to CRN's 2020 Solution Provider 500 list. The business arm of C Spire is now ranked No. 91, up 25 spots from the 2019 list. The annual list showcases the top 500 solution providers across North America by revenue.
Topics: awards
Your business is at risk. This Layered Security Webinar Series with Cisco will help.
As malware, phishing attempts and other threats become more sophisticated, it's more important than ever to have IT security that your business can count on. C Spire Business teamed up with Cisco, a worldwide leader in IT, networking, and cybersecurity solutions, to bring you the Layered Security Webinar Series. During the four-part series, you will learn the best practices for safeguarding your business with C Spire’s Cisco security products.
Topics: Cybersecurity, webinar
C Spire Business is a privately-held telecommunications and technology company driven to deliver the best experiences in wireless, fiber internet, and business IT solutions such as internet, VoIP, cloud and managed services. Read more news releases and announcements at cspire.com/news. For more information, visit cspire.com or find us on Facebook, Twitter or Instagram.
The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter.
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